⚖️ Terms & Conditions

    Last Updated: October 2025

    Effective for: https://knowledgevault.vip

    Operated by: Exponential Ventures EOOD, Varna, Bulgaria


    1. Scope and General Provisions

    1.1 These Terms and Conditions (“Terms”) govern all legal relationships between Exponential Ventures EOOD, hereinafter referred to as “the Provider”, and the customer (“Customer” or “User”) arising from or related to the use of the website https://knowledgevault.vip, including the purchase and use of digital products, courses, and educational materials offered on the website.

    1.2 The Provider operates under Bulgarian law and in accordance with applicable European Union legislation, including the EU Consumer Rights Directive (2011/83/EU) and the General Data Protection Regulation (Regulation (EU) 2016/679).

    1.3 Any conflicting, deviating, or additional terms and conditions of the Customer shall not become part of the agreement unless expressly accepted in writing by the Provider.


    2. Provider Information

    Exponential Ventures EOOD

    Registered Address: Hristo Smirneski 76, Block A ET 4 APP 29, 9000 Varna, Bulgaria

    Email: success@theexponentialcoach.com

    Company Registration Number: 207440584

    VAT Number: BG207440584

    Managing Director: Thorsten König

    Hosting Provider: OrangeHost


    3. Subject of the Contract

    3.1 The Provider offers digital content and services in the field of leadership, personal development, and coaching through the website KnowledgeVault.vip.

    3.2 Digital products may include, but are not limited to, downloadable files, e-books, audio/video materials, online courses, and access to membership-based content.

    3.3 The content is delivered electronically. No physical shipment occurs.


    4. Conclusion of Contract

    4.1 The presentation of digital products on the website constitutes a non-binding invitation to order.

    4.2 By completing the order process and clicking the “Buy Now” or equivalent button, the Customer submits a legally binding offer to purchase the selected product(s).

    4.3 The Provider accepts the offer by confirming the order via email or by providing immediate access to the purchased digital content. The contract becomes effective upon such acceptance.


    5. Prices and Payment

    5.1 All prices are quoted in Euro (EUR) and include applicable taxes in accordance with EU VAT regulations.

    5.2 Payments can be made via Stripe, PayPal, or bank transfer to Revolut Bank UAB upon request.

    5.3 The Customer is responsible for any fees or exchange rate differences charged by payment providers.


    6. Delivery of Digital Content

    6.1 Delivery occurs by providing access to download links or online materials after successful payment confirmation.

    6.2 The Customer acknowledges that digital content is considered “delivered” once access has been made available, regardless of whether it has been downloaded or opened.


    7. Right of Withdrawal

    7.1 Under EU consumer law, the Customer has the right to withdraw from a purchase within 14 days of conclusion of the contract.

    7.2 However, this right expires once the Customer has expressly agreed that the Provider may begin the performance of the contract (e.g., download or access) before the end of the withdrawal period, and the Customer has acknowledged the loss of the withdrawal right upon such commencement.

    7.3 A sample withdrawal form is available under the Return & Refund Policy.


    8. Intellectual Property Rights

    8.1 All digital products, materials, and content provided by the Provider are protected by copyright and intellectual property laws.

    8.2 Any reproduction, distribution, or sharing of content beyond personal, non-commercial use is strictly prohibited without prior written consent.

    8.3 Customers are granted a non-transferable, non-exclusive license to use purchased digital materials for personal purposes only.


    9. User Accounts

    9.1 Certain content may require registration or user account creation.

    9.2 Users are responsible for maintaining the confidentiality of their login information and for all activities occurring under their account.

    9.3 The Provider reserves the right to suspend or terminate accounts in cases of misuse, violation of these Terms, or fraudulent activity.


    10. Liability and Warranties

    10.1 The Provider shall not be liable for any damages arising from the use or inability to use digital content, except in cases of intent or gross negligence.

    10.2 No warranty is given for the suitability of digital content for specific purposes unless expressly stated.

    10.3 The Provider does not guarantee uninterrupted access to the website or the absence of technical errors.


    11. Disclaimer of Professional Advice

    11.1 All content provided through KnowledgeVault.vip is intended for educational and informational purposes only.

    11.2 It does not constitute professional, medical, psychological, legal, or financial advice. Users are responsible for evaluating and applying the content appropriately.


    12. Data Protection

    12.1 The Provider processes personal data in accordance with the General Data Protection Regulation (GDPR).

    12.2 Details on data processing and user rights are outlined in the Privacy Policy.


    13. Governing Law and Jurisdiction

    13.1 These Terms are governed by and construed in accordance with the laws of the Republic of Bulgaria, excluding its conflict of law provisions.

    13.2 Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Varna, Bulgaria.


    14. Final Provisions

    14.1 Should any provision of these Terms be or become invalid, the remaining provisions shall remain in full force and effect.

    14.2 The Provider reserves the right to modify these Terms at any time. The version applicable is the one in force at the time of purchase.

    14.3 Customers will be informed of substantial changes through a notice on the website.

    An Exponential Coach creation.

    Two decades, 1,500 leaders, one shared mission: growth.

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