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    🔒 Privacy Policy

    Last Updated: October 2025

    Effective for: https://knowledgevault.vip

    Operated by: Exponential Ventures EOOD, Varna, Bulgaria

    1. Introduction

    This Privacy Policy explains how Exponential Ventures EOOD (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal data when you visit or interact with our website KnowledgeVault.vip, purchase our digital products, or communicate with us.

    We are committed to protecting your privacy and handling your data transparently in accordance with the General Data Protection Regulation (GDPR) and the Bulgarian Personal Data Protection Act.

    2. Data Controller

    Exponential Ventures EOOD

    Registered Address: Hristo Smirneski 76, Block A ET 4 APP 29, 9000 Varna, Bulgaria

    Email: success@theexponentialcoach.com

    VAT No: BG207440584

    For all inquiries concerning this Privacy Policy or your personal data rights, please contact us at the above email address.

    3. What Personal Data We Collect

    We may collect and process the following categories of personal data:

    3.1. Information You Provide Directly

    • Name, email address, billing address, and payment details when making a purchase.
    • Account login credentials (if applicable).
    • Communications and inquiries sent via email or contact forms.

    3.2. Automatically Collected Data

    • IP address, browser type, operating system, and referring URLs.
    • Pages visited, access times, and session duration.
    • Device information and language preferences.

    3.3. Data from Third Parties

    • Payment information provided by Stripe or PayPal.
    • Technical or analytic data from web analytics tools (e.g., Google Analytics, if used).

    4. Legal Basis for Processing

    We process personal data in accordance with Article 6 of the GDPR on the following legal bases:

    • Contractual necessity – to process your orders, deliver products, and provide customer support.
    • Legal obligation – to comply with tax, accounting, and record-keeping obligations.
    • Legitimate interest – to improve our services, prevent fraud, and ensure website security.
    • Consent – for optional activities such as marketing communications or cookie tracking.

    5. Purpose of Processing

    Your personal data is used for the following purposes:

    • Processing and fulfilling digital product orders.
    • Managing user accounts and access credentials.
    • Providing customer service and responding to inquiries.
    • Sending order confirmations, receipts, and updates.
    • Maintaining website functionality, analytics, and security.
    • Complying with legal and regulatory requirements.

    6. Payment Processing

    We use Stripe and PayPal to process payments. These providers act as independent data controllers for payment transactions.

    When you make a purchase, your payment data (such as credit card details, billing name, and email) is transferred directly to these providers.

    You can find their privacy policies here:

    7. Data Storage and Security

    7.1. We store personal data on secure servers hosted by OrangeHost (EU-based).

    7.2. All reasonable technical and organizational measures are implemented to protect against unauthorized access, alteration, or disclosure.

    7.3. Access to data is restricted to authorized personnel bound by confidentiality obligations.

    8. Data Retention

    We retain personal data only as long as necessary for the purposes described in this Privacy Policy or as required by law.

    This includes:

    • Order and invoice data: 10 years (for accounting compliance).
    • Contact inquiries: 2 years.
    • Marketing consent records: until withdrawal of consent.

    9. Sharing of Personal Data

    We may share data with:

    • Service providers (e.g., hosting, analytics, payment gateways) acting as data processors.
    • Public authorities if legally required.
    • Professional advisers (e.g., accountants, auditors) under confidentiality agreements.

    We do not sell, rent, or trade your personal data under any circumstances.

    10. International Data Transfers

    All servers and processors used are located within the European Union or in countries providing adequate data protection (e.g., under EU–U.S. Data Privacy Framework for Stripe and PayPal).

    Where data is transferred outside the EU, such transfers are based on Standard Contractual Clauses (SCCs) approved by the European Commission.

    11. Cookies and Tracking Technologies

    Our website uses cookies and similar technologies to:

    • Ensure website functionality and security (essential cookies).
    • Analyze usage patterns and performance (analytics cookies).
    • Improve your browsing experience and remember preferences.

    Details are provided in our separate Cookies Policy.

    12. Email Communication

    We may send you transactional emails related to your purchase or account.

    Marketing emails are only sent with your explicit consent, and you can withdraw this at any time via the unsubscribe link included in each email.

    13. Your Rights Under GDPR

    You have the following rights regarding your personal data:

    • Access – to obtain confirmation and a copy of your data.
    • Rectification – to correct inaccurate or incomplete data.
    • Erasure – to request deletion (“right to be forgotten”).
    • Restriction – to limit processing in certain cases.
    • Data portability – to receive your data in a structured, machine-readable format.
    • Objection – to object to processing based on legitimate interests or for marketing.
    • Withdrawal of consent – at any time, where processing is based on consent.

    Requests may be sent to success@theexponentialcoach.com. We will respond within 30 days as required by GDPR.

    14. Data Protection Officer (DPO)

    As Exponential Ventures EOOD does not meet the mandatory criteria under Article 37 GDPR, no DPO is formally appointed.

    However, privacy-related inquiries may be directed to:

    Privacy Coordinator – Exponential Ventures EOOD

    Email: success@theexponentialcoach.com

    15. Changes to This Policy

    We reserve the right to update this Privacy Policy periodically to reflect legal, technical, or operational changes.

    The current version will always be available at https://knowledgevault.vip/privacy-policy.

    Material changes will be communicated via website notice or email.

    16. Governing Law

    This Privacy Policy shall be governed by the laws of the Republic of Bulgaria.

    All disputes arising in connection with data protection shall be subject to the jurisdiction of the competent courts in Varna, Bulgaria.

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